摘要 |
A method, system, computer program product, and related business methods are described for providing streamlined integration of upsell features into a web-based business application. In one preferred embodiment, upsell source criteria are conveniently submitted by the user in a wizard-based process. The user can select from several upsell actions to be automatically executed based upon the presented results, thereby facilitating workflows associated with the upselling process. In another preferred embodiment, responsive to a single-click or no-click user command into a web page displaying a customer information record, a pre-computed list of upsell items is presented to the user for convenient and timely viewing. In another preferred embodiment, responsive to any of a variety of user activity that instantiates a listing of items, an upsell option is also provided in relation to that listing of items. Upon selection of that upsell option, one or more upsell possibilities corresponding to the listed of items is computed and displayed for convenient and timely viewing.
|