发明名称 Method of providing status information within an ACD
摘要 A method and apparatus are provided for retrievably storing information within an automatic contact distributor system within a database that is accessible through the Internet. The method includes the steps of saving the information from the automatic call distributor system within the database using a SIP REGISTER message and retrieving the information through the Internet using a SIP SUBSCRIBE message.
申请公布号 US2006036607(A1) 申请公布日期 2006.02.16
申请号 US20040919194 申请日期 2004.08.16
申请人 HOLLATZ MIKE 发明人 HOLLATZ MIKE
分类号 G06F17/30 主分类号 G06F17/30
代理机构 代理人
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