发明名称 |
Method and system for communications between a telematics call center and a telematics unit |
摘要 |
The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.
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申请公布号 |
US2005261035(A1) |
申请公布日期 |
2005.11.24 |
申请号 |
US20040850303 |
申请日期 |
2004.05.20 |
申请人 |
GENERAL MOTORS CORPORATION |
发明人 |
GROSKREUTZ BRUCE A.;GAULT THOMAS A.;NICOLINI DANIELE |
分类号 |
H04M1/00;H04M1/725;H04M3/42;H04M3/51;(IPC1-7):H04M1/00 |
主分类号 |
H04M1/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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