发明名称 CALL CENTER SERVICE SYSTEM PROVIDING METHOD FOR ANSWERING INVESTIGATION REQUEST FROM MOBILE PHONE USER BY E-MAIL
摘要 <p><P>PROBLEM TO BE SOLVED: To provide a method for conducting survey by proxy for a mobile phone user and receiving the survey result, using simple operations. <P>SOLUTION: This method has a call center receiving service system, receives a request for investigation from the mobile phone user by voice, investigates various information disclosed to the public over the Internet in the place of the mobile phone user and answers investigation result to the mobile phone user by e-mail. <P>COPYRIGHT: (C)2005,JPO&NCIPI</p>
申请公布号 JP2005269544(A) 申请公布日期 2005.09.29
申请号 JP20040082857 申请日期 2004.03.22
申请人 ZION LTD 发明人 KOBAYASHI HITOYUKI;ASANO SHINICHI;NUMATA TAKAHIRO
分类号 G06Q10/00;G06Q50/00;G06Q50/10;H04M3/42;H04M3/493;H04M3/51;(IPC1-7):H04M3/493;G06F17/60 主分类号 G06Q10/00
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