| 发明名称 |
Automated operator assistance with menu options |
| 摘要 |
A subscriber implements and accesses telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can create preferences for calls placed to operator assistance.
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| 申请公布号 |
US2005201544(A1) |
申请公布日期 |
2005.09.15 |
| 申请号 |
US20050115288 |
申请日期 |
2005.04.27 |
| 申请人 |
SBC PROPERTIES, L.P. |
发明人 |
BOOK NANCY A.;GRUCHALA CAROL S.;MCBLAIN THOMAS J. |
| 分类号 |
H04M3/42;H04M3/493;(IPC1-7):H04M7/00 |
主分类号 |
H04M3/42 |
| 代理机构 |
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代理人 |
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