| 摘要 |
PROBLEM TO BE SOLVED: To perform a restoring operation of a fault of a network device where the fault occurs and to confirm the restoration situation even if a manager is in a place away from a system management device. SOLUTION: When a software fault occurs in the network device, a network device management tool 11 transmits fault information and operation ID with respect to the fault to a personal digital assistant 3 of the manager as an electronic mail (procedure A1). The manager transmits a return mail (operation ID) with respect to the electronic mail content (procedure A2). When the operation ID returned from the manager is correct, the network device management tool 11 generates operation screen information, opens it on the screen of the PDA 3 and performs the restoring operation of the fault from the opened operation screen. Thus, the network device is restarted and fault restoration confirmation screen information showing that the fault is restored is displayed on the PDA 3 (procedures A3 to A7). COPYRIGHT: (C)2005,JPO&NCIPI
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