摘要 |
A telephone exchange apparatus includes acquisition circuit selectively acquires schedule information that includes destination information showing the destinations of the users of at least a part of the plurality of telephone terminals for a specific period of time, and forwarding destination information showing a first telephone terminal to receive an incoming call at each of the destinations, memory circuit store degree-of-importance information showing the degree of importance of call forwarding in such a manner that the degree-of-importance information corresponds to caller information showing a telephone terminal at the calling party, and a controller controls the acquisition circuit to acquire the schedule information about the user of a second telephone terminal acting as an incoming call destination, performs incoming call control of the first telephone terminal based on the schedule information and the degree-of-importance information corresponding to the caller information, when incoming call control of the second telephone terminal is impossible.
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