| 摘要 |
Disclosed herein is a relay service method for voice notice and a computer system for executing the same. In the present invention, a relay service company receives basic data for ARS voice notice from a user company, converts the basic data into a standardized markup language format, and transmits the markup language data to a communication network company, and the communication network company interprets the transmitted markup language data using a markup language interpreter, calls a customer, and executes a scenario. Accordingly, the various functions of a markup language can be utilized, high costs required for user companies to construct ARS voice notice systems, respectively, can be reduced, and a constructed ARS voice notice system can be utilized effectively.
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