| 摘要 |
A system for assigning undertakers for cases according to a preferred embodiment of present invention includes a database server (1) for storing relevant data, an application server (2), and a plurality of client computers (4) for users to access the application server via a communications network (3). The application server includes a plurality of software function modules for determining a type of a new case, formulating processing steps for the case, determining whether there are qualified undertakers available to perform each processing step, determining whether available qualified undertakers have time to perform corresponding processing steps, assigning at least one qualified undertaker to perform each processing step, generating an undertaker assignment sheet for the case, and tracking actual performance of the processing steps. A related method for assigning undertakers for a case is also provided.
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