| 摘要 |
<P>PROBLEM TO BE SOLVED: To draw up a schedule for anticipated handling work upon receiving trouble occurrence, and notify each person in charge about the details of the trouble and estimated work start time for each person in charge, thereby permitting efficient trouble notification to each person in charge. <P>SOLUTION: A trouble information notification program makes a computer operate a first extraction step which refers to a recovery information table storing a person in charge and the details of handling for each event, and extracts a person in charge and the details of handling for the event occurred in a monitoring object server; a first scheduling step which draws up a handling schedule based on the details of handling extracted in the first extraction step; and a first notification step which notifies the person in charge of the handling schedule. <P>COPYRIGHT: (C)2005,JPO&NCIPI |
