VIRTUAL KNOWLEDGE MANAGEMENT SYSTEM

摘要

It is an object of the present invention to provide a virtual knowledge management system which controls the flow of information relating to the performance of business in an enterprise. The flow of information that is intensively administered by a virtual knowledge base (20) is automatically controlled on the baiss of information flow control date (40) including document utilization data, mail communications control data, workflow model data, project data and the like. The utilization of document objects by users is controlled in accordance with the document utilization authorization data. The forwarding of and reply to email messages among users is controlled in accordance with the mail communications control data. The order of work among a plurality of users involved in a certain business process is controlled in accordance with the workflow model data. The flow of information project is controlled in accordance with the project data. The information flow control data (40) is configurable.