发明名称 REMOTE MANAGEMENT SYSTEM AND ITS ELECTRONIC DEVICE, AND METHOD AND PROGRAM FOR CONTROL IN THE CASE OF ABNORMALITY
摘要 <P>PROBLEM TO BE SOLVED: To lower the communication cost of an electronic device, such as an image forming apparatus, in case of abnormality. <P>SOLUTION: A controller CPU of the image forming apparatus 100 decides the type of generated SC and informs a management device 102 of the generated SC when the SC of the decided type is SC of a type A that an equipment user of the image forming apparatus 100 is unable to solve. When the SC of the decided type is SC of a type D that the equipment user of the image forming apparatus 100 can solve, an SC generation frequency counter for type D is made to count up; when the count value of the SC generation frequency counter for type D does not reach a specified value, a message indicating that the SC is being generated is displayed on a console panel and when the specified value is reached, the generated SC is reported to the management device 102. <P>COPYRIGHT: (C)2004,JPO
申请公布号 JP2004163891(A) 申请公布日期 2004.06.10
申请号 JP20030193878 申请日期 2003.07.08
申请人 RICOH CO LTD 发明人 SASAKI KATSUHIKO
分类号 B41J29/46;G03G21/00;G06F3/12;G06F11/07;G06F11/273;H04L12/24;H04L29/06;H04L29/08;H04L29/14;H04N1/00;H04N1/32 主分类号 B41J29/46
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