摘要 |
A computerized item location system including a kiosk with a computer, keyboard and monitor, connected to an external computer or standing alone, to allow customers to quickly, and accurately, locate items in a store through a full graphic display of the store's floor plan and a perspective view of the item's location. The system may also be used at facilities such as libraries, commercial or industrial warehouses, airports, malls, tourist districts, and trade shows. In addition, the computerized kiosk system allows management personnel to find out important information about customers' requests, including products currently out of stock or not stocked. The kiosk system may perform alone with a single computer or, in larger stores, may be connected to auxiliary kiosks throughout the store.
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