System and method for providing decision support to appointment schedulers in a healthcare setting

摘要

A method of providing a healthcare provider the ability to schedule an appointment including receiving a patient's requested appointment from an appointment scheduler; receiving an initial visit type from the appointment scheduler corresponding to the requested appointment; scheduling the requested appointment when it is determined that the requested appointment corresponds to a basic appointment; and providing the appointment scheduler with a set of decision support tools and responding to the requested appointment, when it is determined that the requested appointment corresponds to a complex appointment.