发明名称 Method and apparatus for integrating data aggregation of historical data and real-time deliverable metrics in a database reporting environment
摘要 <p>A data aggregation and reporting system for integrating aspects of real-time metrics content and historical database reporting has a system framework including at least a framework core, a reporting layer, a business translation layer, and a metrics engine, a real-time client application for synchronizing propagation of the real-time metrics, and a reporting database for storing historical data and serving data upon request. The system is characterized in that the system integrates historical data return with deliverable real-time metrics through synthesizing relationships in an object oriented fashion between entities involved in an interaction chain of transactions. &lt;IMAGE&gt;</p>
申请公布号 EP1401181(A1) 申请公布日期 2004.03.24
申请号 EP20030021127 申请日期 2003.09.22
申请人 GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 发明人 FEDEROV, SERGEY
分类号 H04M3/36;H04M3/22;H04M3/51;H04M3/523;(IPC1-7):H04M3/51;G06F17/60 主分类号 H04M3/36
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