摘要 |
A self-service terminal (10) having a user interface (14) for interacting with a user (12) is described. The terminal (10) includes sensing means (18, 20, or 22) for sensing physiological data associated with a user, analysing means (74) for analysing the physiological data to deduce the user's emotional state, and control means (72) responsive to the analysing means (74) for adapting the terminal's interaction with the user in response to the user's emotional state. A method of operating a self-service terminal is also described. <IMAGE> |