摘要 |
<P>PROBLEM TO BE SOLVED: To realize an information providing system for providing customers with optimum information. <P>SOLUTION: An information display terminal 102 is installed at a place where visiting customers can browse information, and displays prescribed information. A reception terminal 101 sequentially receives the visiting customers for transactions and outputs reception information to the customers when received. A CRM (customer relationship management) information managing part 301 of a CRM system 30 outputs information showing that an optional customer in his/her turn is acceptable and the reception information when the turn of the customer for transactions comes. The information display terminal 102 displays the information transmitted from the CRM information managing part 301 showing that transaction is possible and the reception information for an acceptable customer. <P>COPYRIGHT: (C)2004,JPO |