Control method for automatic preprocessing of device failures for maintenance purposes e.g. of medical equipment, by evaluating pre-diagnosis and availability data and transmitting allocation signal

摘要

The control method involves transmitting data relating to the failure of a device from a terminal (3) associated with the device to a central automatic controller (1). Two terminals (5,6,7) associated with different service personnel are automatically selected, and failure state signals are transmitted. Pre-diagnosis and availability data are evaluated and allocation signal is transmitted to the selected terminal. An Independent claim is included for a system for automatically preprocessing device failures.