MANAGEMENT SYSTEM FOR CONDUCTING A PROCEDURE AND METHOD FOR MANAGING A PURCHASE BY A CUSTOMER

摘要

A management system for conducting a procedure (10) comprising: client interface means (16) for providing the input of information from a client (12) and the supply of information to the client (12) in relation to the procedure; information acquisition means for acquiring prescribed information about a prospective candidate for the procedure via the client interface means; information storage means (60) for receiving and storing the acquired prescribed information about the candidate; information processing means for assessing the acquired prescribed information and determining the suitability of the candidate for the procedure on the basis of the prescribed information; and administrative means (14) for monitoring the conduct of the procedure in relation to the affected candidate and prompting the client for reporting prescribed information in relation to the procedure of the approved candidate; wherein the information acquisition means provides to the client a plurality of candidate processes for acquiring the prescribed information in a controlled and regulated manner and wherein the administrative means provides a plurality of administrative processes for administering and reporting on the prescribed information in a controlled and regulated manner.In a second embodiment of the invention there is a method for managing a purchase by a customer comprising the steps of: acquiring prescribed information regarding the customer's purchase; assessing the prescribed information to determine suitability of purchase; supplying product or service the subject of the purchase to the customer; and requesting customer provide prescribed reports, subsequent to supply, regarding suitability of purchase and details of any adverse events relating to purchase.