| 摘要 |
A call treatment system and method in a multimedia-capable network for providing an enhanced call waiting service wherein multiple calls waiting to be serviced are accorded different treatments based on multimedia responses. When a network element serving a subscriber currently engaged in an established call connection with a party receives an indication that an incoming call is being directed towards the subscriber from at least one calling party, a multimedia session engine is invoked by the network element to launch a call treatment application for the subscriber. If the number of calls allowed to wait on the subscriber exceeds a predetermined maximum value, the incoming call is accorded a predetermined default treatment. Otherwise, the call treatment application is operable to query a subscriber profile associated with the subscriber to determine a suitable multimedia interface to be presented for effectuating a response using a browser-based interactive system.
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