发明名称 Method of and apparatus for communicating and scheduling change requests
摘要 A method for communicating and scheduling maintenance requests, utilizing a program storage device readable by a server machine, which includes the steps of providing a maintenance request form having fields where information about a maintenance request can be set forth, e.g., fields identifying the maintenance requester and a proposed date when the maintenance will take place; providing maintenance request information to the server; storing the maintenance request information in a database; providing to a user a calendar having boxes corresponding to days of a month showing the maintenance request in a box corresponding to the maintenance requester's proposed date when the maintenance will take place, and showing status information associated with the maintenance request indicating whether the maintenance request has been approved, denied, or is pending approval; and providing an administrator interface with which an administrator can make changes to the status information associated with the maintenance request.
申请公布号 US6611275(B1) 申请公布日期 2003.08.26
申请号 US19990386944 申请日期 1999.08.31
申请人 WORLDCOM, INC. 发明人 ZEY DAVID A.;STOKES MICHAEL L.
分类号 G06Q10/00;(IPC1-7):G06F3/00;G06F17/60 主分类号 G06Q10/00
代理机构 代理人
主权项
地址