NOUN SPECIFYING DEVICE USING VOICE INPUT AND METHOD THEREOF

摘要

PROBLEM TO BE SOLVED: To provide a noun specifying device which can automate large-scale specified object operation that a human operator has handled before such as the construction of a call center using voice recognition and realize higher- precision and higher-efficiency speedy retrieval from a database consisting of many objects not as a substitute for the human operator, and uses voice input. SOLUTION: The noun specifying device which performs voice recognition processing for contents that a user inputs in voice by using a voice recognizing device and narrows down results of the voice recognition processing is characterized in that it uses information based upon differences in notation as additional information for the narrowing-down processing and specifies a noun that the user inputs in voice among many retrieval objects. COPYRIGHT: (C)2003,JPO