发明名称 CALL CENTRE FOR AN ALARM MONITORING SYSTEM
摘要 Alarm monitor system (20) has in a domestic house (21), a telephone receiver unit (22) and line (23). Alarm handset unit (24) is connected, via a two-way connector, into telephone line (23) such that, when alarm button (25) is pressed, an alarm call is made toa call centre (26) permanently manned by operators (27) who have access to a databank (28) of subscriber information. When an alarm call is received at the call station (26) and compiler (29) outputs the subscriber information SI from databank (28), the telephone call to the subscriber is made automatically by transmit unit(36), so that the process is started immediately. Transmit unit (36) also passes on the alarm call and subscriber information SI to operator (27) and simultaneously adds the operator (27) into the telephone call made to the subscriber. If the telephone call isanswered, the operator (27) asks for a security number code. If an incorrect number code or name is given, the Police are alerted.
申请公布号 WO0237811(A3) 申请公布日期 2003.01.16
申请号 WO2001GB04831 申请日期 2001.11.01
申请人 EDINBURGH COMMUNICATIONS LTD;BEATTIE, ERIC 发明人 BEATTIE, ERIC
分类号 H04L12/26;H04M3/51;H04Q3/64 主分类号 H04L12/26
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