| 摘要 |
PROBLEM TO BE SOLVED: To provide a computer-based system for suggesting a product (merchandise, service, and plan) matching the needs of a customer to the customer. SOLUTION: This computer system for suggesting a product (for example, a housing reform plan) corresponding to the needs of a customer to the customer first present, a needs input screen 130 to the customer so that the customer is prompted to designate the significance of a plurality of prescribed needs type (1) to (4) for the customer with a plurality of levels A to E on the needs input screen 130. This system is provided with the product information of a plurality of products and needs type evaluation values indicating the levels of fulfillment of the needs types (1) to (4) of each product is a data base. Then, the product suitable for the needs of the customer is selected by using the significance of the needs types (1) to (4) for the customer inputted to the needs input screen 130 and the needs type evaluation values of the products in the data base, and the product information of the selected product is presented to the customer. |
