| 摘要 |
PURPOSE: A remote control system and a remote control method are provided to inform a generation of a trouble to an operator and control a device having the trouble rapidly based on a control command being supplied from the operator in accordance with the trouble generation of the device when the trouble is generated in the device. CONSTITUTION: In a remote control system connected to all devices necessary for a control for communicating thereto and for controlling the devices, a storing unit(21) stores constitution information, performance information, operator information, trouble information, and various detail information of the devices. A control server(22) checks a trouble of the devices based on the information stored in the storing unit(21), supplies a message with respect to a trouble of the device to the operator, receives a control command of the device from the operator based on the message, and controls the device. A wireless Internet server(23) supplies the control command supplied through a wireless Internet from the operator to the control server(22).
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