发明名称 Integrating SIP control messaging into existing communication center routing infrastructure
摘要 A software suite is disclosed for routing communication events over a data-packet-network using an IP session initiation and management protocol. The software suite comprises, a server application running on the network for computing and serving routing determinations per request, a session management application running on the network for initiating and managing routed and established session events, a parsing application running on the network for parsing request data received under session initiation protocol and a conversion application running on the network for converting data received under session initiation protocol into a routing request. All received communication requests for routing are in the form of the session initiation protocol wherein they are parsed and converted into routing requests processed by the server application and routed to determined destinations and wherein events are established as session events conducted under the session initiation and management protocol.
申请公布号 US2002018464(A1) 申请公布日期 2002.02.14
申请号 US20010927301 申请日期 2001.08.10
申请人 KIKINIS DAN 发明人 KIKINIS DAN
分类号 H04L12/56;H04L29/06;H04M3/00;H04M3/42;H04M3/493;H04M3/51;H04M3/523;H04M7/00;H04Q3/58;H04Q3/72;(IPC1-7):H04L12/66 主分类号 H04L12/56
代理机构 代理人
主权项
地址
您可能感兴趣的专利