DEVICE FOR MONITORING STORE AND ATM OF FINANCIAL INSTITUTION

摘要

PROBLEM TO BE SOLVED: To attain the proper advice about an ATM operation mistake that is made by a customer in a store of a financial institution while looking at the screen of a display placed at a monitor center and also to record a state of emergency even when an emergency image is depressed after the state of emergency occurred. SOLUTION: An image monitoring/recording device 1 including the cameras 14 and 15 having the pan/tilt/zoom functions that are operating in liaison with each other, a speaker 13 and a microphone 12 is composed of a photographed image processing part 2, a central processing part 3, a camera operation processing part 4 and a voice processing part 5. The output signals received from the device 1 containing an HTTP function are displayed as real time images on displays 17 and 19 of personal computers 18 and 20 of a monitoring center via a LAN/WAN 25. Then plural trigger factors are prepared for storing images and also the storage of images is individually set by each trigger. Thus, the images can be fetched and retrieved in response to each purpose.