发明名称 |
FINDING TECHNIQUE FOR A SCHEDULING SYSTEM |
摘要 |
Provided herein are data structures, processes and systems to facilitate scheduling of complex work orders to a mobile workforce. Complex work orders are comprised of several distinct sub-orders that require coordinated scheduling because the start of one sub-order is dependent on the start or completion of another. The data structure provided herein identifies a set of member sub-orders required for completing complex work orders and relates those sub-orders to one another by precedence criteria that establish which sub-orders are dependent on which other sub-orders. This data structure is used in computer processes integrated with workforce management systems to permit such systems to schedule and/or assign individual work orders in a coordinated manner to satisfy the precedence criteria. Also provided are processes for validating the completion of predecessor sub-orders prior to starting successor sub-orders and transmitting warning messages to field technicians when the precedence criteria have not been satisfied.
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申请公布号 |
WO0175691(A8) |
申请公布日期 |
2002.01.31 |
申请号 |
WO2001CA00420 |
申请日期 |
2001.04.02 |
申请人 |
MDSI MOBILE DATA SOLUTIONS INC.;JACOBS, SIMON;DRUCE, GUY |
发明人 |
JACOBS, SIMON;DRUCE, GUY |
分类号 |
G06Q10/00;H04L29/06;H04L29/08;(IPC1-7):G06F17/60 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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