| 摘要 |
<p>The method and apparatus of the present invention provides solutions to the problems presented by currently available remote maintenance capabilities. The present invention mitigates the disadvantages of the prior art by embedding a MAINTENANCE SOFTWARE AGENT (MSA) (177A-177N), either on a server-by-server basis (175A-175N) or via a central maintenance server, allowing remote technical personnel (178) to accomplish a broad spectrum of service work from a remote location (150).</p> |
