SYSTEM FOR ANALYZING CONSUMER NEEDS AND RECORDING MEDIUM IN WHICH THE SYSTEM IS RECORDED

摘要

PROBLEM TO BE SOLVED: To provide a consumer needs analyzing system capable of extremely accurately analyzing and predicting consumer needs. SOLUTION: This system is provided with an emotion classification storing part 6 for storing plural emotion classification references for classifying the emotions of a consumer as one of the attributes of merchandise to be purchased by a consumer or a service to be provided to the consumer and a general classification storing part 8 for storing the attributes of merchandise or service which is not related with the emotions of the consumer. Then, the quantity of the merchandise sold to the consumer or the quantity of the service provided to the consumer in the past is outputted as an analyzed result according to one emotion classification reference selected from the emotion classification storing part 6 in a relation with one or plural attributes of the merchandise or service stored in the general classification storing part 8 and selected.