COMMUNICATION SYSTEM

摘要

Communication system comprising user terminals (2, 12) operable by users (1) and connecting means (3). Connected to a "personal assistant" server (6) is a terminal (7), operated by a human "personal assistant" (8) who can be called up by users to provide information or offer other services. The server (6) is connected to a users database (9) containing user-specific data and settings, whereby the server, on detection of a call from a user terminal (2, 12) to the "personal assistant" terminal (7), reads out the data and settings of the calling user from the database. The server (6) is connected to internal or external data systems (13, 15), which are accessible and operable by the "personal assistant" terminal (7) with control by user data and settings called up from the users database (9). The data systems can be an e-mail system, a diary system, internal or external information systems, an SMS system, a fax system, a unified messaging system, etc.