| 摘要 |
PROBLEM TO BE SOLVED: To provide a system where a user can retrieve the after/sale service/ maintenance information of standardized specifications which are inputted by a commodity supplier in a networked computer environment such as the Internet so as to secure communication between the user and commodity supplier, to improve the service of the commodity supplier and also to improve the knowledge of commodities of the user himself/herself. SOLUTION: In this system 20 for providing the after-sale service/maintenance information on commodities via the Internet, etc., a commodity supplier inputs a supplier information 21 such as supplier name and contact address, a retrieval information A consisting of commodity information 21-25 such as the common names and manufacturing dates of commodities and after-sale service/ maintenance information 24-31, and an information receiver retrieves the information consisting of a combination of the information A and information 24-31. |
