| 摘要 |
A telephone service pre-order entry system, and method of operation thereof, for provisioning of telephone service. The pre-ordering functions of address validation, long distance PIC assignment, telephone number assignment, customer service records transfer, features selection, facility information determination and installation date selection are performed in an integrated and automated manner. In order to perform telephone service provisioning pre-order entry, customer information including an address is received. An address validation screen, including a field requesting an address, is displayed. The customer information, including the address, is entered into the address validation screen and the address is validated. A list of available long distance primary interexchange carriers is displayed and a carrier is selected from the list. A telephone number selection screen, which includes a second list of telephone service features that are both available for provisioning and are being offered, is displayed. A dispatch information screen including information relating to telephone service facilities that are present at the validated address is displayed and facilities that are required for installation of telephone service at the validated address are determined. An installation date selection screen including available installation dates is displayed and an installation date is selected from among the available installation dates. An order including the entered information is accepted or rejected and a record of the order is output.
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