Computer network system for experts database management in organization, sends queries stating problem repeatedly to group of receivers who recommend experts

摘要

A server (S) receives query stating the problem from a user and transmits the query to receivers (E1). The server analyzes the response from the receivers who recommend experts for the problem and transmits modified query to the recommended experts. The server receives the experts responses and stores it as competence profile in experts database. Independent claims are also included for the following: (a) Experts database management method; (b) Experts database management program