TELECOMMUNICATIONS NETWORKS AND SERVICES

摘要

Automated call booking, call reconnection and diary booking services are described with reference to an intelligent network. The network comprising service switching points (SSP) (1, 2) and a service control point (SCP) (8) includes a number of intelligent peripherals (IP) (15, 16, 17, 18) arranged to provide services to users. On receipt of an access code from a telephone lin e (3) the SSP refers the request to the SCP which directs connection of IPs to obtain instructions from the user. In one case, the user can pre-book an automated telephone conference call at specified date and time (or at regularly recurring intervals). An alternative service enables a user to request reconnection of a call currently in progress at a specified later ti me or after a pre-determined period. A voice record and replay facility enables useful alarm call information to be stored.