A METHOD AND SYSTEM FOR SORTING INCIDENT LOG DATA FROM A PLURALITY OF MACHINES

摘要

A method for sorting respective incident log data from a plurality of machines undergoing diagnostics is provided. The method allows for receiving incident log data comprising one or more incidents from the plurality of machines (e.g., 104 or 154) and for receiving operational parameter data from the plurality of machines (e.g., 156). The method further allows for executing a set of incident-authentication rules indicative of whether a received incident actually corresponds to a faulty condition or not (e.g., 158). An assigning step (e.g., 106 or 160) allows for assigning a predetermined incident severity rating to the respective incidents, and a processing (e.g., 164) step allows for processing the respective incidents based on their respective incident severity rating.