SYSTEM AND METHOD FOR MONITORING THE PERFORMANCE AND QUALITY OF SERVICE PROVIDED BY A COMMUNICATION SERVICE OR NETWORK

摘要

The present invention relates to a system (10) for providing a user with information relative to the quality of service being provided by a communications or other network. The system employs multiple servers (11), and levels of programming to provide modeling capability, which enables a user to select different configurations and levels of detail, even to the circuit and switch level, for performance monitoring. The system design and programming make the complexity of the system transparent to the user, enabling a user to browse the communication or other network for objects (22) or classes of objects of particular and general interest. The system uses very general software to facilitate implementation on a network along with higher speed software for internal data manipulation.