摘要 |
The invention concerns a method for processing telephone calls between callers and called parties, which consists in establishing a telephone communication comprising dialling by the caller, then an utterance enabling his identification and the identification of the responder. The method for processing calls comprises voice recognition means (RV), and a database (RD) wherein are recorded characteristic data of persons likely to call or to be called, so as to enable telephone communication to be established between a caller and a responder on the basis of an utterance from the caller enabling said unit to identify him and the responder.
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