| 摘要 |
<p>PROBLEM TO BE SOLVED: To make efficient a documentation through the use of the speech recognizing result of conversation, the telephone number of an opposite side and information in a database at the time of making a document of job contents such as a routine consultation by telephone. SOLUTION: This system consists of a telephone set, a speech recognizing device 2, an information extracting part 3, a call originator telephone number acquiring device, a topic property control part 4, a database 5, a multi-modal interaction control part 6, an advice recording buffer 7, a speech composing device 8, an acoustic generator 9, a character input device 10, a GUI control part 11, a pointing device 12, a graphic display 13 and a consultation recording archive 14.</p> |
