摘要 |
An improved system and method for administrating and processing call and call feature setup in a PSTN and other telecommunications networks are provided. Calls are set up on a service plane of a conceptual switch that includes a switch plane (25), control plane (30), and service plane (35 and 45) that are analogous to the open system interconnection (OSI) layered model of networks including a physical layer, network layer and application layer. Call set-up logic is separated from the switching fabric, allowing for flexible, on-demand, modification of service options using software while maintaining the same switching fabric in hardware. Call set-up is accomplished by a call request made upon connection of a call to the switch (15). This causes a call agent (30) to search an eXtensible Markup Language knowledge base (40) to find a web page in web server (35) corresponding to the initiating caller. The Web page may be collocated with the switch or on a LAN with the switch or on the "Web", even on the caller's termination equipment (telephone).
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