| 摘要 |
PROBLEM TO BE SOLVED: To improve the operability by a customer and to improve services to the customer by providing an article retrieval assisting means, etc., which transmits respective retrieval pictures to the customer terminal according to the indication from the customer terminal by using an article retrieval tool specified from the customer terminal. SOLUTION: A customer acceptance part 24 in the virtual gift system 4 registers customer information from the terminal 3 of a customer 1 in a customer master file 7a through the Internet. An article retrieval part 22 assists the retrieval of an article that the customer 1 does. An ordering process part 25 assists ordering operation done by the customer 1, processes ordering data, and writes the data as order reception data in a virtual order reception data processing part 20. A settling process part 26 performs a settling process for a vended article with the customer 1 through the Internet. Then article retrieval tools are prepared and the customer makes a choice, so the operability by the customer 1 can be improved and the services to the customer 1 can be improved. |
