| 摘要 |
Interactive medication data systems (300) and methods are provided which include automated apparatus for providing information pursuant to telephonic and electronic requests from callers (355, 356, 357, 358, 359, 360, 361). The system includes a database containing information for patients and a variety of medications, a host system database containing prescription data for these medications, and apparatus for receiving an incoming audio communication (330) relating to a request for information concerning a specific medication. The audio communication contains a unique personal identifier which can be mapped to one patient in the host system database. The system then prompts the caller with a menu of selections relating to the patient's active prescriptions, such as refill or dosage requirements. The caller then selects an option which produces a selection signal. The selection signal guides the system to look for specific data in the database and the system produces an audio or visual response to the caller.
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