System and method for monitoring information flow and performing data collection

摘要

An information monitoring system for the collection of all real-time information activity between a user and a variety of information services. The real-time interaction between a user using a communication device to interface with an information service is monitored to collect certain predetermined information which characterizes the nature of the user's interaction with a particular information service. The information is collected on a operation by operation basis and is ultimately aggregated at a central location for data analysis purposes.