| 摘要 |
<p>An improved computer-telephony integrated user console includes a computer (2) system electrically connected to a telephone system (6). The computer-telephony integrated user console further includes an intelligent integrated keyboard (8) which includes at least one programmable display key (24). The intelligent integrated keyboard (8) is electrically connected to the computer system (2). Each display key (24) includes an electrical switch (26) and a programmable electrical display element (28), such as a bit-mapped LCD array. The display (28) is responsive to commands received from the computer system (2) and displays text and/or graphics on the key to indicate a current function assigned to that key. The function of the key is dynamic, and is controlled by a software automation server operating in the computer (2).</p> |
