SUPERVISORY MANAGEMENT CENTER WITH PARAMETER TESTING AND ALERTS

摘要

A smart telecommunications supervisor management workstation (18) provides for a ccessing real-time statistics on operation of an associated auto out-dialer and for graphical representation of system oper ation in real time. A standardized graphic user interface and a mouse-driven point and click user friendly interface minimize ke yboard entry. The management workstation also provides for generating reports using off-the-shelf spreadsheet packages and for incoporating data management functions via a highly refined user interface. The management workstation comprises an integra ted system for generating alerts based on user-defined criteria for database information. Color-coded or shaded monochrome displays provide ease of viewing. Extensive use of icons allows quick identification and selection of management control functions.