METHODS OF AND APPARATUS FOR PROVIDING TELEPHONE CALL CONTROL AND INFORMATION

摘要

Telephone call management is provided via a computer network (web) facility (22) which can be remotely accessed by subscribers using web browsers (12). The web facility includes an information database for storing personal telephone directories and call logs, and a telephone call control system coupled to a telephone switch (16) via a switch-computer interface (26). Information on calls to and/or from telephone numbers of subscribers is communicated from the switch to the web facility to be stored in the database without requiring the subscribers' browers to be active. Subscribers can make telephone calls and control telephone communications via the browsers and the web facility. Subscribers do not require any hardware or software in addition to a telephone (10) and web browser.