AUTOMATIC ORDER HANDLING SYSTEM

摘要

This invention refers to an automatic order handling system which will be used for the upgrading of the traditional way of client servicing in the restaurants. The automatic order handling system consists of: A. wireless order handling terminals. These terminals are used for order entry as well as to convey messages, sent from the central system; B. central order handling system which receives all orders and distributes the informations to the below peripheral units of the system (C, E and F); C. small size order printers (3) which print the orders received (classified per increasing number); D. dedicated order acknowledgement keyboards (4) placed at the proper positions (on the service counter) near the cash registers. These keyboards can be incorporated and form part of the order printers; E. overhead screens (2) (service counter screens) which show in detail the pending orders classified per table; F. overhead screens (6) fixed at the proper spots in the kitchen area which show in detail pending orders (classified per ordered item); G. dedicated keyboards (7) placed at the proper spots in the space existing between kitchen and service counter desk (order preparation area); H. dedicated take away terminals (8) which are properly placed in the shop with the purpose to serve the "take away" ordering customers. The automatic order handling system according to above-mentioned is characterized by the fact that the communication of the central system to the terminals is performed by wireless means (radiofrequency or infrared) and it carries bidirectional informations.