| 摘要 |
A method for automatically answering a production status inquiry supplied from an external device has the following steps. The production status inquiry is received (steps 11, 110). Next, it is determined whether or not each item related to the production status inquiry can be delivered on a requested delivery date by comparing the requested delivery date with a minimum production period necessary for producing each item (steps 12, 111). Each item indicates a respective product. Then, a confirmation report is generated which shows that each item can be delivered on the requested delivery date when it is determined that each item can be delivered on the requested delivery date (step 13, 113). Subsequently, it is determined whether or not each item which is determined not to be able to be delivered on the requested delivery date is allowed to be delivered on an extended delivery date by referring to a database storing an extension period defined for each predetermined item (14, 117). An alarm report is generated which shows that each item cannot be delivered on the requested delivery date when it is determined that delivery of at least one item cannot be extended (steps 16, 116). On the other hand, a delivery date extension report is generated which shows that each item related to the production status inquiry can be delivered on the requested delivery date or the extended delivery date when it is determined that each item which is determined not to be able to be delivered on the requested delivery date can be delivered on the extended delivery date (steps 15, 119). <IMAGE> <IMAGE> |
