摘要 |
<p>A computer-based system for receiving emergency telephone calls which, upon receipt of the call, provides a voice connection to the operator (10) as well as displaying a map showing the location of the calling party and other relevant textual information. The system is interfaced to a public or private telephone network (30) and provides switching and other telephone functions for controlling and distributing both voice and data to other operators (10) in the system.</p> |