Computerized voice-controlled system for compiling quality control data

摘要

A system and method for reporting quality control information using speech recognition technology permits an inspector in the field to report information by a telephone. The inspector interacts with a voice-based interactive system to specify such things as the facility at which an inspection is being performed, the categories of items that are being evaluated, and various attributes regarding each item being evaluated. The system can subsequently use the information input by the inspector to generate inspection reports and send notifications of and/or copies of reports to various reviewers.